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Damp in a rented home: a tenant's guide

Before arguing about who pays, you need to know the cause. A defect of the property and a problem of use are not solved the same way — and a report with photos and numbers changes the conversation with your landlord (senhorio).

Who pays, as a rule

As a rule, maintenance work on the property falls to the landlord (Código Civil — Civil Code — art. 1074), who must ensure the home can be used for its purpose (art. 1031). Problems caused by use — drying clothes indoors without airing, extractor fans switched off — may be the occupant's responsibility. The lease may have its own clauses.

General information, not legal advice. For your case, check with a lawyer, DECO (the consumer association) or the Julgados de Paz (small-claims courts).

How to document before writing

  • Dated photos: a wide shot, a close-up and the room's window.
  • Humidity readings at 7 am and at night for 1–2 weeks (a hygrometer costs about €10).
  • Your humidade.pt diagnosis report, with the likely cause and probabilities.
  • Dates: when it appeared, when it got worse, when you first told the landlord.
  • What you've already done: airing, a dehumidifier, moving furniture — and the result.

Step by step

  1. 01Take the diagnosis to find the likely cause (3 minutes, no email).
  2. 02For 1–2 weeks, air the home, don't dry clothes in the bedroom and log the humidity.
  3. 03If the likely cause lies with the property (water ingress, rising damp, a building defect), send the letter to your landlord with the report.
  4. 04Send it by registered post with proof of receipt or by email with read receipt, and keep a copy.
  5. 05If there's no answer within the deadline, get advice (DECO, a lawyer, Julgados de Paz). Don't stop paying rent on your own initiative.
If there are signs of a water leak (a patch growing in dry weather, the meter turning with everything closed), tell the landlord immediately: it is an urgent repair.

Letter to the landlord

Fill in the fields, then copy, email or print. The letter is in Portuguese because it goes to a Portuguese landlord. You can also create it pre-filled from your diagnosis result.

Where the damp is

The letter is created in your browser: nothing you type here is sent to humidade.pt.

Letter preview (in Portuguese — it goes to a Portuguese landlord / administration)
03/10/2026

Exmo(a). Senhor(a) [nome do senhorio],

Venho por este meio informar que o imóvel sito em [morada], de que sou arrendatário(a), apresenta humidade em: [divisões], há [duração].

Solicito que seja agendada uma visita técnica para avaliação da causa e reparação, no prazo de 15 dias a contar da receção desta comunicação.

Com os melhores cumprimentos,
[o seu nome]
[contacto]
Open in email

Notification template — not legal advice. Send it ideally by registered post with proof of receipt (carta registada com aviso de receção) or email with read receipt, and keep a copy.

Not sure about the cause yet?
The diagnosis takes 3 minutes and gives you a report to attach to the letter.

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Frequently asked questions

Withholding rent on your own initiative can backfire and may even justify ending the lease. The safe route is to document, notify the landlord in writing with a deadline and, without an answer, get legal advice or contact DECO.

Free · 3 min · no email
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